The terms that apply to quotes, bookings and pressure washing services from ZOLB Pressure Washing.
Last updated: October 2026
These Terms & Conditions outline the agreement between ZOLB Pressure Washing and our customers when requesting a quote, booking a service, or using this website. By contacting us for a quote or booking a job, you agree to these terms.
All quotes provided by ZOLB are free and carry no obligation unless you choose to proceed. Quotes are based on the information you provide and the condition of the surfaces as assessed at the time. A final fixed price is confirmed with you before work begins. Bookings are subject to availability and are only confirmed once agreed in writing or by phone with our team.
If you need to cancel or reschedule a booking, please let us know as early as possible. We understand things come up and will do our best to find a new time that suits you. Cancellations made with reasonable notice will not incur a fee. Late cancellations may be subject to a call-out fee where we have already travelled to the property.
Payment is due upon completion of the work unless otherwise agreed in advance. We accept common electronic payment methods. Any agreed fixed price is the amount you pay — we do not add hidden fees. If additional work is requested on the day, it will be quoted and agreed with you before being carried out.
To provide an accurate quote and complete the job safely, we rely on you giving us correct information about the property, the surfaces to be cleaned, and any access requirements. Please let us know in advance about anything unusual, including steep roofs, fragile surfaces, restricted access, pets, or areas that should be avoided.
You agree to provide safe and reasonable access to the areas being cleaned, including water access where required. Please ensure the area is clear of vehicles, furniture and belongings where possible, and that pets are secured. If access is not possible on the day, we may need to reschedule and a call-out fee may apply.
Pressure washing and exterior cleaning are weather-dependent. If conditions are unsafe or likely to affect the quality of the result (for example, heavy rain, storms or high winds), we may need to reschedule. We will contact you as early as possible to arrange an alternative time at no extra cost.
We take great care with every property. However, some surfaces may already be damaged, degraded or fragile before we start. ZOLB is not liable for pre-existing damage, paint failure, or issues that arise from surfaces that were already in poor condition. Where we identify a risk, we will discuss it with you before proceeding.
These terms do not exclude, restrict or modify any rights you have under the Australian Consumer Law or other applicable laws that cannot be excluded. Where our liability can be limited, it is limited to the cost of the service provided.
Information on this website is provided for general guidance only and may change without notice. We aim to keep it accurate and up to date, but we do not guarantee that all content is complete or current. This website may contain links to third-party sites. We are not responsible for the content or practices of those sites.
These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes arising in connection with these terms or our services will be handled under the jurisdiction of the courts of Queensland.
Call us on 0419 759 418 or email Admin@zolb.com.au.