Legal

    Privacy Policy

    Your privacy matters to us. This policy explains what information ZOLB Pressure Washing may collect and how we use and protect it.

    Last updated: October 2026

    Information we may collect

    We may collect personal information that you voluntarily provide when you use our website or services. This includes:

    • Your name, phone number and email address (for example, when you submit a contact or quote request form).
    • Your street address and suburb so we can confirm whether we service your area and provide an accurate quote.
    • Details about the job you would like done, such as the surfaces, property type and any access notes.
    • Any other information you choose to share with us when getting in touch.

    How we use your information

    We use the information you provide to:

    • Respond to your enquiry and provide a free, no-obligation quote.
    • Schedule and carry out pressure washing and cleaning services.
    • Contact you about your booking, including follow-ups and reminders.
    • Improve our services, website and customer experience.
    • Meet our legal and regulatory obligations.

    Cookies and website analytics

    Our website may use cookies and similar technologies to help it function correctly and to understand how visitors use the site. Analytics tools may collect anonymous data such as pages visited and general location. You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.

    Third-party services

    We work with trusted third-party providers to run our business and website. These may include:

    • Google, including Google Maps and analytics-related services.
    • Meta (Facebook and Instagram) for advertising and conversion tracking.
    • Our CRM and booking software provider to manage enquiries, quotes and customer records.

    How we store and protect your information

    We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Your information is stored securely within our CRM and software systems and is only accessed by authorised team members who need it to provide our services.

    Access and corrections

    You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date or incomplete. To do so, please contact us using the details below.

    Contacting us about privacy

    If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

    • Phone: 0419 759 418
    • Email: Admin@zolb.com.au
    • Service area: Sunshine Coast & Gympie, QLD

    Contact ZOLB